Insights · Work between departments

Kern and Partners / Los Angeles

My team resists every change and morale is dropping. What now?

Short answer

Resistance usually means one of three things: people don’t understand why the change matters, they haven’t had any say in how it happens, or they’ve lived through too many changes that went nowhere. Slow down on announcements and speed up on involvement. Have the managers closest to the work explain the change, ask their teams how to make it work and show quick, visible progress.

The longer answer

Falling morale and resistance often go together. When change keeps coming from above with no explanation, people protect themselves by waiting it out.

Managers matter more than memos here. People listen to the person they report to. If that manager understands the change, believes in it and can answer questions, resistance drops. If the manager is hearing about it at the same time as the team, it won’t.

Pick one change, finish it and let people see it worked. That’s what rebuilds trust for the next one.

Free assessments Talk to Russell
Kern and Partners / Let’s talk

The first step is a conversation.

Thirty minutes with Russell to discuss the result you need, what may be getting in the way and whether we can help. No obligation to go further.

Your note goes directly to Russell.

Or call 877-323-5376 (KERN)
Free assessment

Assessment

The online version opens soon. Leave your details and Russell will send it to you.

Video