Insights · Leadership teams

Kern and Partners / Los Angeles

My leadership team is fighting. What do I do?

Short answer

Don’t wait for it to settle on its own. Most leadership team conflict comes from goals that pull against each other or decisions nobody clearly owns, more than from personalities. Name the specific disagreement, bring it into the meeting instead of letting it play out in hallways, and agree how the team will decide when it can’t agree. Then hold everyone to that rule, including yourself.

The longer answer

Some conflict is healthy. A leadership team that never disagrees usually isn’t talking about the hard things. The problem is conflict that happens outside the room, or that turns into departments protecting their own turf.

Watch for decisions that get reopened, side conversations after meetings and leaders who agree in the room and act differently afterward. Each one points to a decision nobody owns or a goal that’s pulling the team apart. Find those first.

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