Contact: 877-323-KERN (5376)
FOR COMPLEX MANUFACTURERS
Stop Paying Cross-Silo Friction Taxes.
The Offset to Your Rising Costs May
Already Be Inside Your Business
What's inside
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Spot the cross-silo friction driving up costs and slowing down execution
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Identify where cross-functional friction is eroding your margin, cash, and production
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Learn how to estimate the financial impact of silo friction within the business
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See how other manufacturers reduced internal drag and improved performance
Get this Briefing.
Learn how to uncover and reduce the cross-silo friction that is quietly dragging down profits and performance.
Why read this briefing, now
1. EXTERNAL PRESSURES ARE RISING
Tariffs, labor costs, healthcare inflation, and energy volatility continue to pressure performance.
5–20%
Manufacturing cost lost to cross-silo friction annually
ASQ / McKinsey OHI
2. INTERNAL FRICTION MULTIPLIES THE HIT
When functions are misaligned, external cost pressure becomes even more expensive inside the business.
Recoverable margin at $500M in revenue
$50–$70M
Kern and Partners Field Diagnostics
3. THE FASTEST GAINS ARE OFTEN ALREADY THERE
Reducing operational drag can unlock margin, cash, and execution without waiting on market conditions to improve.
350 Hours
Per year, per leader
lost to silo firefighting
Harvard Business Review
WHAT IS INSIDE THE BRIEFING?
Identify where cross-silo friction hides,
what its costing, and how to remediate it, quickly.
SECTION 1
The Costs You Cannot Control. The One You Can.
Pushing against the external headwinds with the internal cost variable leadership directly impacts.
SECTION 5
What Senior Leaders Recover When Friction Is Removed
Six recoverable benefit categories. Margin, cash, velocity, reshoring capability, AI returns, and talent retention.
SECTION 2
What the Silo Tax Costs You — and What Recovering It Offsets
The five silo tax cost categories quantified at $500M in revenue to offset tariff, healthcare, and reshoring impacts.
SECTION 6
The Neuroscience of Why Silo Friction Is Hard to Fix
Why KPI alignment and cascaded goals alone don't actually change the natural, tribal, protectionist behaviors within and across silos—and what does.
SECTION 3
Three Manufacturers Who Reduced Silo Friction Tax
Watts Water, Ford, and Danaher. What they actually did and what it produced. No theory — documented results.
SECTION 7
Cross-Silonomics™: Find It, Measure It, Fix It
The three-pillar intervention model of structure, behavior, and governance you can use to find, measure and fix silo friction
SECTION 4
Why Improvement Programs Do Not Reduce the Silo Tax
Lean, ERP, S&OP, reshoring, quality systems, working capital programs. What each misses and why the gap compounds.
SECTION 8
Confidential Silo Friction Assessment
The complimentary 45-minute Silo Friction Assessment that converts silo tax suspicions into a company-specific financial picture within 48 hours.
THE EVIDENCE INSIDE
Includes Proof That Reducing Friction Can Unlock Performance Without New Capital
CASE: WATTS WATER TECHNOLOGIES
Proof: Cross-functional discipline can expand margin.
Expanded operating margin by 5.1 points over five years through the One Watts Performance System, a cross-functional discipline built on shared metrics, standardized handoffs, and aligned behaviors. Margin expansion outpaced revenue growth. Named one of America’s Best Midsize Companies 2025 by TIME.
CASE: FORD MOTOR COMPANY
Proof: Decision speed and governance can change outcomes.
In 2006, Ford lost $12.7 billion. Alan Mulally’s recovery was built on one structural mechanism: a weekly cross-functional Business Plan Review with defined decision rights and shared data. Ford returned to profitability in 2009 without government assistance.
CASE: DANAHER CORPORATION
Proof: Interface discipline compounds over time.
Danaher’s three-decade track record traces directly to its cross-functional operating discipline. When shop floor problems traced to other functions — sales, finance, engineering — they fixed the interface. EPS grew roughly 10,000% from 1990 to 2023.
The briefing shows how leaders can apply similar thinking inside their own organizations.
Russell M. Kern
FOUNDER & CEO, KERN AND PARTNERS
Author, Transform or Die
40-year CEO of a national agency serving Fortune 500 clients — AAA, AMEX, AT&T, Blue Cross, DirecTV, SAP
Agency acquired by the world’s largest holding company
Creator of the Cross-Silonomics™ methodology. Certified in the Neuroscience of Persuasion, Woking Genius, DiSC, and Clifton Strengths Certified.
“Most executives we work with are not surprised that silo friction exists. They are surprised by the size of the total when it is added together. And they are surprised to discover that a significant portion is directly recoverable without new capital, technology, or additional headcount.”
Russell Kern has spent four decades helping organizations uncover performance that is already present in the business but suppressed by structural misalignment, human dynamics, and governance gaps.
His work focuses on helping leadership teams identify, quantify, and reduce cross-functional silo friction that erodes margin, cash, innovation, and execution excellence.
Collaboration Expert and Human Dynamics Friction Reduction Specialist
Questions? Contact Kern and Partners at 877-323-KERN.